A 24 hour stream interactive project that promotes a 6 part documentary on the Canadian healthcare system. The user can access the video stream from any point of the stream based on location and topic. An interactive feed allows users to consume contextual content.
CBC and Force Four wanted an interactive digital component to the documentary that would engage the CBC audience with real and engaging content. The idea of a 24 hour stream came from the producer and CBC wanted to link the stream to their archived content plus some interactive elements like polls. My job was to create a logical link between both types of content and translate it into a real user experience.
After the first and second interaction models were rejected based on limitations of technology and client priorities I created a hybrid between a live video and content feed combined with a circular dial that would let the user access at any moment of the stream.
The circular dial came from the idea that the content was stitched together in a 24 hour feed from all over Canada. At 12pm the player would stream from Nova Scotia and at 5pm video will be coming from a team in Ontario.
In addition, CBC could not stream one 24 hour video from their servers and so the engineers had to stitch the segments into one continuous feed. The interaction that the dial facilitated fit this technical hurdle and provided an intuitive interface.
The feed mimics live updates fed from transcribers. The difference here is focused on the content. Instead of a live transcription the content is tied to the subject matter in the player and is pulling archived material from CBC's servers
The two experiences meet
The problem between the video and the stream is that they are two different ways to consume content and becomes very apparent when the user scrolls down and goes away from the video player.
To bring context and cohesion between the video player and the content a fixed bar with information about the latest feed item and a small version of the player continuing to stream the video.
Even though the project's lifespan was only 3 months (such is the nature of the media sector) the project was a great experience and gave me good insights on how to work simultaneously with two clients (in this case broadcaster and producer).